Privacy Policy

Effective Date: 7/7/2025

Vera Jones, The Empathy Coach (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, and any information shared in communication, booking forms, or coaching sessions. We also collect non-personal data such as browser type, IP address, and pages visited for analytics purposes.

2. How We Use Your Information

We use your information to:

Respond to your inquiries and provide customer support
Deliver coaching and speaking services
Send newsletters, updates, or marketing communications (with your consent)
Improve our website and services

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third-party service providers who help us operate the website and deliver services, provided they also uphold strict data protection standards. We may disclose information if required by law or to protect our rights.

4. Cookies and Analytics

We use cookies and similar technologies to enhance your browsing experience and gather usage data. You can control cookie settings through your browser preferences.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or deletions
Withdraw consent to marketing at any time

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

8. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect information from children under 13. If we become aware of such data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Vera Jones – The Empathy Coach
Email: info@verasvoiceworks.com
Phone: 904-373-1002